Privacy Policy

We collect various types of information to provide and improve our services:

We use the collected information for the following purposes:

• Service Provision: To create and manage your account, provide access to the Platform, and deliver the trading journal and analytical tools
• Personalization: To customize your experience, save your preferences, and provide personalized features
• Communication: To send you account-related emails, service updates, security alerts, and respond to your inquiries
• Improvement: To analyze usage patterns, identify bugs, improve features, and develop new functionality
• Security: To protect against fraud, unauthorized access, security threats, and ensure Platform integrity
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and respond to legal requests
• Marketing: With your consent, to send promotional emails about new features, updates, or educational content (you may opt out at any time)
• Analytics: To generate aggregated, anonymized statistics about Platform usage

We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the Platform (e.g., hosting providers, payment processors, email services, analytics providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: When required by law, court order, subpoena, or government request; to enforce our Terms of Service; to protect our rights, property, or safety; or to protect the rights, property, or safety of our users or the public
• Business Transfers: In connection with a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred to the acquiring entity
• With Your Consent: When you explicitly consent to share information with third parties
• Aggregated Data: We may share anonymized, aggregated data that does not personally identify you for research, marketing, or analytics purposes

Your trading journal data remains private and is never shared with third parties except as required by law or with your explicit consent.

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encryption of sensitive data at rest
• Secure password hashing and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Firewall protection and intrusion detection systems
• Regular software updates and security patches

We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device.

We retain your personal information for as long as necessary to:

• Provide you with the services
• Comply with legal obligations and resolve disputes
• Enforce our Terms of Service
• Maintain business records and financial documentation

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required for legal, regulatory, or legitimate business purposes. Some information may be retained in backup systems for a limited period.

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent for marketing communications or optional data processing
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@tradejournal.co.za. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Our Platform may contain links to third-party websites, services, or integrations (such as payment processors, analytics providers, or broker websites). We are not responsible for the privacy practices or content of these third parties.

We strongly encourage you to review the privacy policies of any third-party services you use. This Privacy Policy applies only to information collected by TradeJournal.

Third-party service providers we work with (e.g., Stripe for payments, Google Analytics) have their own privacy policies and data practices. We require these providers to protect your information, but we cannot control their practices.

Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your jurisdiction.

By using TradeJournal, you consent to the transfer of your information to our servers and service providers located globally. We take appropriate measures to ensure that your information receives an adequate level of protection wherever it is processed.

TradeJournal is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised.

We will notify you of material changes by posting the updated policy on the Platform and, where appropriate, by sending you an email notification. Your continued use of TradeJournal after any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

In the event of a data breach that affects your personal information, we will notify affected users and relevant authorities in accordance with applicable law. We will take immediate steps to investigate and remediate the breach.

However, we cannot guarantee that breaches will not occur, and we are not liable for unauthorized access to your information beyond our reasonable control.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within a reasonable timeframe in accordance with applicable law.